Frequently Asked Questions
Everything you need to know about your Bini Beauty experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your beauty essentials ship, we will send a tracking number so you can follow your package's journey.
Are Bini Beauty products cruelty-free?
Yes, we are committed to ethical beauty. All Bini Beauty products are 100% cruelty-free and are never tested on animals at any stage of production.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return unopened and unused products within 30 days of delivery for a full refund.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
How do I know which product is right for my skin type?
Each product page features a detailed 'Skin Type Guide.' If you need personalized advice, you can contact our beauty consultants via the live chat for a custom recommendation.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay for a fast and secure checkout experience.